Water

Metered vs. Non-Metered Account
Do you have a water meter? There are two types of water accounts in Chicago: 1. Non-Metered Accounts Billed every 6 months Mostly single-family home...
Thu, 30 Mar, 2017 at 4:41 PM
Garbage Removal On Water Statement
As of April 2016 the City of Chicago introduced a "unified utility bill" where charges for water, sewer, and garbage removal were included all on ...
Thu, 30 Mar, 2017 at 5:39 PM
MeterSave Program
Would you like a water meter installed at your property?  Most buildings that have undergone construction will have a meter installed at the property, h...
Thu, 30 Mar, 2017 at 5:00 PM
Why did I receive a water bill in the mail?
Whenever a building is sold in the City of Chicago a new water account number is generated roughly 10 days post closing, and all bills begin sending to the ...
Thu, 30 Mar, 2017 at 5:11 PM
Water & Sewer Rates
Water and Sewer Rates are voted on and approved by the Mayor and Chicago City Council.  Per the Municipal Code of Chicago, beginning June 1, 2016, and every...
Thu, 30 Mar, 2017 at 5:37 PM
Water & Sewer Tax
Why is the City Adding this Tax? The Chicago City Council and Mayor Emanuel approved a four-year phase-in of a water and sewer utility tax.  The revenue ...
Tue, 2 May, 2017 at 5:46 PM
My Meter is Running Continuously, What Does This Mean?
This letter is sent to you as a courtesy to inform you of a possible water leak in or on your premises. A meter running continuously is an indicator of a le...
Thu, 30 Mar, 2017 at 5:49 PM
Who is responsible for the water bill?
Unfortunately, this is a complicated question to answer... The Short Answer: the owner is responsible for water, sewer, and garbage removal, as all thre...
Thu, 30 Mar, 2017 at 6:23 PM