This letter is sent to you as a courtesy to inform you of a possible water leak in or on your premises. A meter running continuously is an indicator of a leak. It may also be your typical water usage. This is something that you should investigate.
The Department of Finance is required by ordinance to bill and collect for all water usage registered on your water meter. No account adjustments or billing cancellation can be made when, after registration, water has been used, wasted or lost through leakage.
If you receive this notice in the mail, please contact Elite immediately so that we may have a maintenance technician out to the property to evaluate, if we are unable to find anything we may be required to have a licensed plumber out to the property to fully inspect and troubleshoot.